MPO700 Privacy Policy – Personal Data Protection for Malaysian Users

1Introduction & Scope of Privacy Policy

Mpo700 is an online Sports Betting and gaming platform operating in Malaysia. We recognise that your personal data is a trust placed in us, and we take that responsibility seriously. This Privacy Policy explains in detail how mpo700 collects, stores, processes, and safeguards your personal information.

This policy applies to all users who access or use the mpo700 platform, including website visitors, registered members, and anyone who interacts with our services through any channel. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data processing.

By registering a mpo700 account or continuing to use our platform following any amendments to this policy, you agree to the terms set out herein. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

2Types of Personal Data We Collect

Mpo700 only collects personal data that is strictly necessary to provide our services. Below are the categories of data we collect and the purposes they serve.

3How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. mpo700 will not use your data for any purpose beyond those stated below without first obtaining your additional consent.

• Account ManagementCreating and maintaining your mpo700 account, processing registration, verifying your identity, and enabling secure login.
• Financial Transaction ProcessingProcesses deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and manages your winnings withdrawals in Malaysian Ringgit (MYR).
• Legal ComplianceTo meet KYC (Know Your Customer), AML (Anti-Money Laundering), and reporting obligations required under Malaysian law.
• Security & Fraud PreventionDetecting suspicious activity, preventing unauthorised access, and protecting your account from security threats.
• Service CommunicationsSending transaction notifications, account updates, promotional information (where you have opted in), and responses to customer support enquiries.
• Responsible GamblingMonitors betting patterns to identify users who may need support, and provides appropriate self-management tools.
• Platform ImprovementsAnalysing aggregated usage patterns (without identifying individuals) to improve the user experience on the mpo700 platform.

4Data Sharing with Third Parties

Mpo700 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are limited circumstances where we need to share certain information to ensure our services run smoothly.

• Payment ProvidersRequired transaction information is shared with licensed payment processors including the FPX network, DuitNow, and e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) solely for the purpose of processing your transactions.
• Game Software ProvidersMinimum technical data required is shared with licensed game providers to ensure that slots, Live Casino, and Sports Betting function correctly on the mpo700 platform.
• Relevant Authoritiesmpo700 will disclose personal data to Malaysian authorities (such as the PDRM or LHDN) where required by a valid court order or applicable legal provision.
• Technical Service ProvidersOur hosting companies, cybersecurity services, and analytics providers are bound by strict confidentiality agreements and may only access the data required to perform their specific tasks.

5Data Security & Protection Measures

Mpo700 continuously invests in the latest security infrastructure to ensure your personal data is always protected against cyber threats, unauthorised access, and data breaches.

• 256-bit SSL EncryptionAll data transmitted between your device and mpo700's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This means your information cannot be read by unauthorised parties during transmission.
• Secure Password StorageYour account password is never stored in plain text. We use a strong one-way hashing algorithm so that even in the event of a breach, your password cannot be recovered.
• Two-Factor Authentication (2FA)We encourage all mpo700 users to enable two-factor authentication to add an extra layer of security to their account.
• 24/7 Security MonitoringOur automated monitoring system operates around the clock to detect unusual activity, suspicious login attempts, and security threats in real time.
• Internal Access ControlsOnly mpo700 staff with a legitimate business need are permitted to access users' personal data. All access is logged and audited on a regular basis.

6Cookies & Tracking Technologies

The mpo700 platform uses cookies and similar tracking technologies to enhance your experience. Below is a full explanation of how we use them.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the mpo700 platform. We do not use third-party cookies for advertising purposes.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mpo700. We are committed to respecting and facilitating the exercise of these rights.

8Data Retention Period

Mpo700 does not retain your personal data longer than necessary. Below are our data retention guidelines for each category of data.

• Active Account DataRetained for as long as your mpo700 account remains active. This data is necessary for us to provide you with uninterrupted service.
• Financial Transaction DataRetained for a minimum of 7 years from the transaction date, in line with Malaysian accounting and tax legislation (Income Tax Act 1967).
• KYC & Identity Verification RecordsRetained for 5 years after account closure, in line with Malaysia's AML (Anti-Money Laundering) requirements.
• Support Communication LogsRetained for 2 years for quality control purposes and the resolution of any disputes that may arise.
• Technical Data (Server Logs)Retained for 90 days for security purposes and technical troubleshooting.

9Third-Party Links & Services

The mpo700 platform may contain links to third-party sites or services related to your activity on our platform, such as payment providers during the deposit or withdrawal process.

• When you click a link to a third-party site or are redirected to a payment platform such as Maybank2u or CIMB Clicks for FPX processing, their respective privacy policies will apply.
• mpo700 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every site you visit.
• Any integration with licensed payment or gaming software providers is conducted through secure, controlled programmatic interfaces (APIs), not through the sharing of unencrypted raw data.

10Contact Us & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mpo700 handles your personal data, please do not hesitate to get in touch with us.

• Data Protection EmailSend your enquiry to support@mpo700.my with the subject line "Privacy Policy" or "Personal Data Request". We will respond within 3 business days.
• 24/7 Live ChatFor general privacy enquiries, you may use the live chat function on the mpo700 platform, which is available around the clock.
• Complaints to AuthoritiesIf you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia via the official PDPA Malaysia website.